When can I request for a sales invoice?

  • Sales invoice should be included on the package upon delivery. But if for some reason the invoice is not included in the package, please do contact us within 30 days for us to send one out right away.
  • A scanned copy of sales invoice will be sent to you 3 – 5 business days from the date of request and a physical copy of the invoices will be mailed to you after if you require one.
  • We may not be able to accommodate any request for copies of invoice after 30 days from the receipt of your items, after the assumptions that you have received your product in good order with the correct sales invoice attached.