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How do I know if replacement has been processed?
- Replacement/Exchange begins after we have completed evaluating your returned product. This quality evaluation process may take about two (2) business days. We will send you an E-mail and SMS notification once completed.
- Please expect to retrieve your replacement/exchange within the ff time frame:
- In Metro Areas: 1 – 5 working days
- In Non-Metro Areas: 5-10 working days